Secrets Maroma Beach Riviera Cancun Adults only

Fantastic Beach Getaway?.. This Secrets Maroma Riviera beach hotel was everything we hoped for! The service was excellent, the staff incredibly friendly, and the food was delicious with great variety. There is a bit of seaweed on the beach and in the water, which is common in the Mexican Caribbean, but the hotel staff does an amazing job cleaning it every day to keep the beach beautiful and enjoyable. The location is unbeatable, right on the beach with stunning views and a peaceful, relaxing atmosphere, the rooms are clean and comfortable with the private pool walk-in, and the whole experience was truly worth the price. However, we felt pressured during a membership presentation that was supposed to last 90 minutes but ended up taking over 3 hours (which took valuable time away from our vacation). In our opinion, the membership offers limited value due to ongoing fees and restrictions. We prefer the freedom to find our own luxury deals, as we did this time—often with better value and no long-term commitment. Overall, a great experience—just be cautious with the membership pitch. - Highly recommend this hotel! 🌴🌊

Excellent resort! We went with a group and we all stayed in the preferred area and the service was 10/10. The staff was friendly, observant and went above and beyond. Grounds were immaculately kept. Rooms beautiful and clean. You can tell they take pride in the resort. There was some construction going on, but they did a great job of not letting it disturb the overall flow/feel of the resort. Would happily return!

I have very mixed emotions about secrets Maroma. I would be inclined to give it three stars because the rooms were nice and the staff was unbelievably friendly and extremely helpful. It was clean. That being said, our ocean view room was far from what is ethically considered an ocean view, The food was barely palatable, and the single reason I had to deduct the star was entirely based on the number of fake reviews. My girlfriend and I did not have a bad time, but we certainly would have chosen somewhere else if the reviews had been honest. When you pay hundreds of dollars per night for all inclusive, you don’t expect to be this lacking in quality of the food. That being said, I can’t reiterate enough, how helpful the staff was, and everyone was very friendly. Between this and cleanliness, these are top-tier concerns when staying at hotels and secrets nailed them both.