Senator Águilas

Excellent accommodation with views of the sea. Food was very good and everything labelled. The bread was delicious and at breakfast was still warm. The staff were very proactive in the dining room, clearing plates and keeping all the food surfaces clean. You could wander along beside the beach which was always deserted and stop at one of the many coffee shops . Very enjoyable stay

Started out good, but just progressively got worse and worse. It seems like they dont have control over their own services. I was redirected 4 times when I tried ordering room service. The reception says that we need to talk to the restaurant and visa versa. When asking about renting bikes they just say its not theirs regarding renting for a few hours, instead of the full 5 hours. Everyone just points at other people. Decent rooms. Bad/ok breakfast.. I would not, and I won’t go back.

Outrageous how you treat your customers. I tried to book a junior suite but kept receiving an error message on your website. When calling, the reception transfers you to the reservations department, and after a long wait, they transfer you back to reception. The worst part is that the reception then transfers you again, only to leave you hanging. I called three times, and the exact same thing happened each time. This is disgraceful customer service. I’ve now booked a room at a different hotel.