Serrano Palace

We didn’t stay at the hotel but had to go in for a couple of times over a couple of years to get some assistance. Both the times the staff was extremely helpful and went extra mile by booking us a cab late night and making a booking at a different restaurant as there restaurant was closed. Will definitely stay at the hotel in future.

The good: Quality hotel, some good old school hotel vibes (marble, fat curtain, big room) quiet and in front of the beach. Food is ok. Rooftop pool view is great. Also a nudist terrace ( German oblige I suppose). The bad: Not a palace a this price point, just some vibes. Food could be better but it’s ok ( no real Orange juice damn!) Too pricey in August (min 400€/ night) and you have to pay too much extras like the Nespresso in the room or the rooftop pool or the big bed around the pool… To remote control and the tv was a nightmare, so we didn’t use them

Stayed for 9 days and had a great time. The service and cleaning team were friendly, attentive and very hospital! We had a room in the 3rd floor with view to the pool. The buffet is standard, the Spa is good and already open at 8am. The major selling point is clearly the closeness to Son Moll beach, only crossing the street needed. With taxi for 8€ you can get quickly to the beaches Cala Gat and Cala Agulla. The biggest disappointment is the very weak Wi-Fi, you lose a lot the connection or get a very weak signal. Very often you have to wait a minute or two to lead Insta Reels or surfing. The Wi-Fi is almost all the time overloaded. This is for a 5* not sufficient. The room badge is also a outdated as you get a chip with a card. The chip to open the door and the card for electricity in the room. Overall, I can recommend the Hotel.