Shangri La Beijing

Excellent hotel ! Excellent service ! Excellent food ! But location is NOT so good . You need a taxi to go to shopping Malls . You need Taxi if you want variety of restaurants. You need Taxi if you need some essentials, or specific needs. I gave this hotel 5 stars. But remember ; if you came for shopping= and you roam around shopping Malls= you may need a taxi several times per day. Take it into consideration. Bottom line ; I recommend this hotel. It's 5 stars hotel. But= if you have to come & go several times per day= either rent a car, or use taxis. 7 June 2025

I had a lovely 1 night stay at the Shangri La Beijing. Staff / service was definitely a real highlight of this short stay. At check in I was offered a 350RMB upgrade to a Valley Wing Premier Room. Originally I was booked in the cheapest room with no breakfast. Given the upgraded room was larger, had club lounge access (including dinner), and breakfast, I accepted as I thought this was a good deal. The room was spacious and well appointed, although it was a shame the bathroom didn't have a bidet. The cleanliness could be improved as there was some questionable residue in the shower drain cover (looked like hair). The room also gets extremely warm (we were warned of this) and I couldn't get the aircon to cool it down, it seems stuck in heat mode. Dinner at the club lounge and breakfast at the regular restaurant were both great, good spread of food and drinks and good service from hosts. Also really appreciate great service from the bellboys who helped us pickup some packages accidentally shipped to staff lockers. Overall I would definitely stay here again and I thought the hotel was excellent value.

Air Conditioning is BAD. They turn off the A/C in the hotel at night to lower the costs. I made many complaints and all they do is apologize. They won’t make adjustments because they want to save. Very cheap and unprofessional