Sheraton Chihuahua Soberano

Good oldfation Motel nothing now but the Beads are very good and that is what make you happy about it there is plenty of parking under the building in the shaed but there is no elevator there from the parking lot to the lobby you have to go on stears .

Terrible Experience from Check-In to Check-Out From the moment I arrived, this hotel completely missed the mark. Check-in was chaotic — the rooms weren’t ready even well past the standard check-in time. One of the rooms was finally available, but it had a terrible odor and was clearly in need of remodeling. To make matters worse, by 6:30 PM, the second room still wasn’t ready. As a loyal Marriott member, I expected better service and recognition. Unfortunately, that wasn’t the case here — there was no acknowledgment or effort to make things right. The shower water was dangerously hot and couldn’t be adjusted, making it practically unusable. This stay was a complete disappointment, and I won’t be returning. If you’re looking for a hassle-free stay with decent room quality and service that values your loyalty, I strongly suggest staying elsewhere.

It’s 1:30 a.m. and music is still going on in the hotel! Cannot sleep since music is so loud! Spoke to receptionist and said they have no control of the events that are being held at the location. So then I said, we are paying to come and rest at the hotel, yet we have to listen to music all night. Mind you, they do not care if you have children with you and cannot rest because of the music. Paid for 2 nights 2 rooms with no refunds for cancellation!!! I’m very disappointed in this Marriott hotel!