Sheraton Grand Sydney Hyde Park
Sydney · Australia · 161 Elizabeth Street
About Sheraton Grand Sydney Hyde Park — Luxury Boutique Hotel in Sydney
Sheraton Grand Sydney Hyde Park is an exceptional 5-star hotel in Sydney, Australia. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
It's the only hotel that I stay at when I'm in Sydney and for good reasons: Every single staff member that I've encountered are always exceptional. The check-in and check-out process are always a breeze. The rooms are always clean. The sizes are great, you'll always have plenty of room. If you happen to get the park view, the views are STUNNING. It's right in the middle of everything. Most of the places you'd want to visit are usually in walking distance, or if you need to take a taxi it usually doesn't cost me an arm a leg. Room service is impeccable. The food is great and they have a good range (they have good choices for kids too) and the price for it I think is reasonable.
Our stay at the Sheraton Grand Sydney Hyde Park was nothing short of amazing! From the moment we arrived, the experience was top-tier. We were warmly greeted and pleasantly surprised with an upgrade to a Club Executive Room—spacious, elegantly furnished, and perched on a high floor with stunning views. A lovely personal touch: my daughter was gifted a delightful Easter set with hot cross buns—a thoughtful gesture that truly stood out. The buffet breakfast deserves a special shoutout. With an incredible spread including flavorful dishes from the subcontinent, it even outshone the W (yes, that W—one of Marriott’s flashiest offerings). Impressive! The pool area was immaculate, and the heated pool and hot tub were perfect for winding down. The kids had an absolute blast—so much so that we barely had to plan extra activities. Hands down, one of the best hotels we've stayed at in Australia so far. Comfort, service, and attention to detail were all on point. Already looking forward to our next visit!
Rooms are really dated though functioning. This hotel deserves a major renovation. Check in was a joke - arrived at 4pm, room wasn’t ready. Was given a temporary room however the main room was only ready at 8-9pm at night! Appreciate the free upgrade but no way this is acceptable anywhere or by any standards! I will definitely not returning to this hotel just because of this late check in incident. Excellent lounge - breakfast was amazing, and tea time and full day snacks are appreciated especially after a long day walking and shopping in the city.