Sheraton Maldives Full Moon Resort & Spa

My daughter and I recently had the pleasure of staying at the Sheraton Maldives Full Moon Resort from July 19-23, 2025, and it was truly unforgettable. I'd like to extend my heartfelt gratitude to Mr. Ajay Sharma, Director of Operations, and his exceptional team for their personalized attention and care, especially considering my recent cancer treatment. They went above and beyond to ensure my comfort and made my daughter's graduation trip even more special with thoughtful touches like the best wishes cake and beautifully decorated room. It's clear that Sheraton's commitment to excellence is evident in every detail, and Mr. Ajay's leadership is a shining example of this. The local excursions they recommended added the perfect balance of relaxation and adventure to our stay. We'll enthusiastically recommend Sheraton to friends, family, and colleagues as the premier choice for hospitality. Thank you again for an incredible experience!

We recently had the most amazing stay at Sheraton Maldives Full Moon Resort & Spa, and it truly exceeded all expectations. From the moment we arrived, we were captivated by the stunning natural beauty of the island—crystal-clear waters, powdery white sand, and lush tropical surroundings. The resort itself is immaculate, beautifully designed, and incredibly well-maintained. Every corner feels like a postcard come to life. Our room was spotless, stylish, and offered breathtaking views that made every morning feel magical. What made the experience truly unforgettable, though, was the exceptional staff. Every team member we encountered was warm, welcoming, and genuinely committed to making my stay perfect. Their attention to detail, kindness, and professionalism made me feel right at home. From relaxing by the beach to enjoying delicious meals and exploring the vibrant marine life, every moment was a joy. We left feeling refreshed, grateful, and already dreaming of our next visit. If you're looking for a luxurious and heartwarming escape in the Maldives, We can't recommend Sheraton Full Moon enough!

I am still staying at the hotel as I write this review, and while I want to emphasize that around 90% of the hotel staff are genuinely kind and helpful, unfortunately the same cannot be said for the management and reception team. Before booking, I noticed that the Marriott Bonvoy website was constantly showing fluctuating prices. I ended up booking a BB rate, expecting that the hotel might be able to help me upgrade to all-inclusive upon arrival. However, that was not the case. The attitude I encountered at reception was quite dismissive, almost as if saying, “You’re already stuck on the island, you have no choice.” Everything seems to revolve around squeezing as much money as possible from guests. Even when I offered to pay the price difference for the current all-inclusive rate I saw online, the response I received was, “Well, you should have booked that rate beforehand. This is the price now.” I found that very unaccommodating, especially from a hotel brand that operates year-round—not just seasonally for a few months. Prices on the island are incredibly high. For example, bike rentals are $80/day, a simple bowl of noodles is $45, and on top of that, there is a 10% service charge and 17% government tax. While I understand this is a luxury destination, there should still be a degree of flexibility and customer care—especially for loyal guests. Lastly, I kindly suggest reminding some of the reception staff that they are not the owners of the hotel. A bit more humility and a guest-oriented attitude would go a long way in improving the overall experience.