Sheraton Milan Malpensa Airport Hotel & Conference Centre

Smart call to stay at this fine hotel immediately on arrival with our two cats. We booked adjoining rooms after a long international flight to provide immediate recovery for our cats. Limiting travel legs and checking in straight from baggage was seamless. The rooms were spacious, clean, and comfortable. The hotel buffet in the morning was amazing! Massive choices with a full range of fresh options. We had a great experience and the staff was friendly, professional, and accommodating. Beautiful facility.

The location is definitely the strongest point of this hotel - it’s directly connected to Malpensa Airport, just a few minutes’ walk from the terminals, which is incredibly convenient for early flights or late arrivals. The room I stayed in felt refreshed and clean, with modern touches that made it comfortable for a short stay. The swimming pool area also looked pleasant and, to my surprise, wasn’t crowded at all - a rare bonus in airport hotels. Breakfast was another highlight: very well stocked, with a wide variety of fresh items. Despite that, it felt a bit industrial in style and presentation. However, the breakfast staff were cool, positive, and created a welcoming atmosphere. On the downside, the common areas of the hotel are showing their age - outdated decor and lack of proper maintenance give an impression of a once-grand space now out of touch, especially disappointing considering this is in the fashion capital, Milan. Overall, while the convenience and select features were appreciated, the dated ambiance in shared spaces and the industrial feel of some services.

Room was pretty nice and quiet. Window shades weren't quite wide enough to keep out light. Views were awful, but what do you expect at an airport. My biggest complaint was that some of the service staff were pretty snooty. At dinner time, the restaurant was far from full, and we couldn't get a table for 2. Went to the bar and waited for 40+ minutes for some of the worst pizza Italy has to offer. Staff politely approached me while I was stretching in a vacant common area and told me I had to go to the gym. However, front desk staff were efficient and helpful. This is a convenient place to stay before/after a flight, with incredibly easy access to airport and trains, but it's nowhere I would spend multiple nights.