Shloss Otel Yantarnyi
Yantarnyy · Russia · Sovetskaya Str. 68
About Shloss Otel Yantarnyi — Luxury Boutique Hotel in Yantarnyy
Shloss Otel Yantarnyi is an exceptional 5-star hotel in Yantarnyy, Russia. Guests enjoy a distinctive experience combining world-class facilities including parking, restaurant, sauna, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
Probably one of the best hotels in Kaliningrad region. Good design, perfect location next to the park and the sea. Restaurant on-site is also good, but seems a bit overpriced.
The staff is extremely nice and helpful, and joyful. The room itself was ok, a bit dirty carpet, but didn’t bother us too much. Spa is fine, nothing outstanding but gives you an opportunity to relax. Parking is free and usually available. The only problem for me was the food in the hotel, we ate lunch and it was bad, with hair in food and on the plate, tasteless spaghetti and awful pumpkin ginger soup. It was so gingery that my whole body started to burn and the truffle oil was rancid. Breakfast is ok, I guess, but the pancakes tasted like they could use a little less sugar. Beer in the hotel is overpriced for the area.
this is not a 5 star hotel, more like a 3 star hotel. The hotel was dirty, customer service was non existent. They need a lesson in what a 5 star hotel experience is about . The General Manager Natalia needs some training in how to treat customers . Our dinner experience was ridiculous. Is it normal in a 5 star Hotel restaurant to have your main course served to you whilst eating your starter? Natalia seems to think so!