Sillage Palace Sky & Spa

Amazing experience at the Silage Palace. Everyone we came across was extremely friendly, helpful. Fatima the Hotel Manager went above and beyond to accommodate us anything we asked for. I will highly recommend this place to our friends and family and we will definitely return to this beautiful Hotel. The rooms were clean and spacious

Just returned after 5 nights at Sillage Palace. Everyone was very friendly and professional, especially Jalal the Concierge/ Security person. Also the Head waiter/ Manager. It is well located near to the old town whilst also being very peaceful and quiet. The pool is lovely and rooms are huge. We had a few hiccups with the fridge but it was soon sorted. Be aware that they do not sell alcohol but there are lots of bars, restaurants and hotels in the Medina that do.

Paid for a suite, which was large and decorated in morroccan style, however there is an adjoining door to the next room (locked) but we could hear everything through it every time they went in and out a loud banging noise as the door was closed and their talking. The room was accessed via the garden, which looks nice, however we could hear everything going on, people sitting in the garden chatting and drinking those also meant we had to keep our curtains shut so we had some privacy. The shower was cold. As we were only there two nights we only told them when checking out. So I didn't give them the chance to rectify, but this should be checked daily when the house staff are in. Roof top pool was cold and couldn't get in. No breakfast menus. So no idea what was available, other then the buffet style that was laid out. My wife asked for chips at lunch time, which she was told they didn't do, except we had them the previous day with burgers. (they call them French fries) The staircase leading from the rooftop pool area had no lights so when leaving the area in darkness this was a danger, if there are light in the stairwell, then a sensor to operate them would be a good idea. The staff were friendly. This hotel wasn't for us, it tried, but missed the mark.