Sinabung Hills Berastagi
Berastagi · Indonesia · Jl. Kolam Renang
About Sinabung Hills Berastagi — Luxury Boutique Hotel in Berastagi
Sinabung Hills Berastagi is an exceptional 4-star hotel in Berastagi, Indonesia. Guests enjoy a distinctive experience combining world-class facilities including beach club, concierge, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Although the rooms are a little dated and basic we enjoyed our stay at Sinabung Hills. The lovely gentleman in the restaurant Feri was super attentive, helpful and a pleasure to chat with during our meals.
Do not choose the cottage room, never ever. It will take you travel through time back to 50s. I had to upgrade my room to the one on the building. Unfortunately, there was no wifi. The wifi was available outside the room, it did not work within the room. The staffs are willing to help with fair service mind. (The one who helped me said you can use wifi at the lobby, so ridiculous) However, there’s only few hotel in this city. This one is not that bad but not the best too.
Terrible service. NOT AUSTRALIAN FRIENDLY, most hotel staff couldn't speak English. It was hard to order lunch because they couldn't even understand, then I got the wrong order, I had enough explaining just ate and got out of there.