Siva Sharm Resort & Spa

The place is fantastic, the view is spectacular, the room were very clean. The service is good, food is 3 meals if book all inclusive Breakfast at 7:00-9:00 lunch 2:00-5:00 Dinner: 7:00-10:00 The food is very good and delicious. Pools open 7:00am to 5:00pm

"Are you going to shower daily?" that was the housekeeping reply when I asked why my room was not cleaned up and the towels are changed! A very simple situation that describes it all. the location and view are perfect, anything else is just a luck, starting from reception attitude, to room electricity and water this hotel is just perfect for "A bed to sleep on" vacation.

Complaint Regarding Siva Sharm Hotel and Resort – Sharm El Sheikh To whom it may concern, I am writing to formally submit a complaint about my recent stay at Siva Sharm Hotel and Resort in Sharm El Sheikh. My experience at this property was extremely disappointing and far below any acceptable hospitality standards. I would like to highlight the following serious issues: • Complete lack of respect and professionalism from all hotel staff. • No housekeeping staff were available during my stay. • None of the hotel’s services were functioning properly, except for the beach and swimming pool. • All hotel furniture is old, damaged, worn-out, torn, and emits an unpleasant odor. • The floors, corridors, and rooms were consistently dirty. • Dirty dishes and trays were left in the corridors despite claims that cleaning staff are available 24/7. • All beds in the rooms are in urgent need of repair or replacement. • The bathrooms emit strong, unpleasant odors and require full maintenance. • The hotel elevators are old, damaged, and have a foul smell. • The restaurant is unhygienic and poorly maintained, with worn-out furniture. • Restaurant staff do not wear clean uniforms, gloves, or proper head coverings. • There was insufficient food during the scheduled meal times (breakfast, lunch, and dinner), even though my booking included three meals a day plus snacks. Snacks were not available at all, and the restaurant remained closed outside of the main meal times. • Hotel staff dealt with guests in an inappropriate and unprofessional manner. Many of them even requested tips or financial help in return for basic services. • The beds in the rooms were torn, uncomfortable, and contained sharp metal parts inside that cut my son while he was laying in bed, and the bed was breaking off from how old it is. • Staff members were frequently disrespectful to one another in front of guests. • Theres also no working wifi in the rooms or reception, it only works in the restaurant • the elevator wasn’t working properly, if you click the button for a certain floor, it brings you to another floor and its very slow and the some of the buttons dont work. Its also very old and dirty. I strongly do not recommend anyone to stay at this hotel. The current condition of the property is unacceptable and does not reflect the standards expected from a resort in a prime tourist destination. I urge the Ministry of Tourism and all relevant authorities to re-evaluate the classification of this hotel and conduct a thorough inspection. A complete change in hotel management is also necessary to bring the property up to acceptable hospitality standards.