Sls Lux Brickell

This place is truly the best in Miami — and absolutely the best in Brickell! 💟 The moment I walk in, I feel instantly luxurious. The decor, the vibe, the energy — it’s like stepping into a beautiful modern-day castle. The service is impeccable — every single staff member greets you with a warm smile and goes out of their way to make you feel welcomed and cared for. It’s rare to find such genuine, friendly service at this level of luxury. Also, the cleanliness is unmatched. You can tell they take pride in keeping every detail spotless and pristine. If you’re looking for an experience that feels elevated, relaxing, and memorable — this is the place. Highly recommend it to anyone visiting Brickell or just wanting to treat themselves to something special. 💫

Disclaimer: I did reach out to the hotel directly to try to resolve this issue, but unfortunately, there was no follow-through. I stayed in this hotel from July 19 to the 20th just one night thank God . I understand bring in the city center. Will bring a lot of in and out traffic & quick turnovers. Unfortunately, that should not excuse the fact of cleanliness and sanitation, especially in the times we are in . I showed up at 1 PM for a massage and some pool time before checking into my room. They said they would call me and place my bag in the room when the room is ready I went down at 4 PM after no text or call. Upon going into my room, I immediately noticed cup rings & food stains on the tables from previous guest, as well as clothing, tags and stickers in the restroom and miscellaneous things on the floor. You can tell that nothing was really wiped or even cleaned . Again, considering the high turn and burn at this location, I thought just be reasonable. Let it go and move on. It’s your birthday weekend. Upon approaching the evening night after a very uncomfortable shower I go to lay in the bed and there are literal blood stains on the sheets. I was in disgust. I had a double bed so I moved over to the other bed to sleep the rest of the night but honestly the room looks like it was just put back together not actually sanitized or clean in any form . Very disappointed, considering the price and brand of this hotel to fall so short of the bare minimum cleanness.

Horrible stay they didn’t know they’re own services, would take long for any requests such as water, tv assistance, cleaning. They charged us for towels we didn’t stain cause if u stain them with the slightest color they charge you hundreds although hotels bleach towels. They charged us for minibar when no one used it and for bedding extra. Be careful and there are better places to stay. Our room was a 4000 dollar room and it wasn’t up to the standards we expected with an alarm always beeping every 1 minutes while we slept