smartments Hamburg Aussenalster

Simple but well organized and clean. Next time I will make sure that I give them my email address directly to avoid a third party site delaying communications.

I moved to Smartments business Hamburg weeks back. I’m so happy that we decided to stay here and made a correct choice. We were welcomed so warmly by the reception/ front desk as we arrived here. It felt really homely. The reception ladies are very kind and always quick for any help you need. There’s never delay in getting anything you need. They keep your requests and convenience a priority. A cleaning staff also needs appreciation. They’re very helpful and friendly. They’ll make sure everything is perfect in the building and in your apartment. The kitchen is fully equipped with utensils, and all the needful electrical appliances. Furniture is comfortable and have ample of space in wardrobes/ cupboards in the apartment that can fit even huge luggages. Bathroom is bigger in size and I find that one of the plus point. It’s located at a city centre so needless to say the convenience for travelling to any point from here. The market, train stations, park (if you have kids) everything is nearby and walkable distance. There’s nothing negative to say except for a suggestion to have a kids play room or play area. Thank you for the amazing service!

I paid a high value for the XL room, and I found it very simple. No decoration, empty. The kitchen was useful. They provide coffee capsules but do not sugar. They do not provide soap and dishwasher sponge. Control of the TV was without a pile. The lighting that comes from the window is good. The furniture is old-fashioned. Very low bed, they should replace it with box bed. Mattress should be exchanged urgently. Check in easy. Courtesy of water and beer. residential area, silent; there's not much to do there. Large bathroom, but tiny shower area, doesn't make sense of that.