SmartRental Collection Centric II

Fantastic location! Almost everything was within walking distance. The rooms were impeccable for a four star rental. We did run into some problems here and there at Gran Via but luckily their friendly staff were kind enough to attend to our needs almost immediately. That's the great thing about this service apartment, it's almost hotel-like in the sense that they have a 24 hour front desk with staff ever--ready to help. Big thank you to Reydel and Alberto for so kindly looking into our needs. Will definitely stay here again!

Great location with fantastic restaurants nearby. Staff was super friendly and helpful. Apartment was well furnished and stocked with amazing views. Loved the roof top pool and deck. Only reason why I didn’t rate a 5, the place could have been cleaned a bit more according to my standard. Otherwise great hotel.

My boyfriend and I stayed here for 4 days on vacation in June 2018. It was beautiful and seemed perfect for us. The apartment was nicely furnished, great location, and the deck as well as the rooftop were amazing, however we encountered some not great things at our stay here. The shower flooded the entire bathroom every time we took a shower, and even after telling the staff about the problem, they failed to fix the problem and failed to inform us that they were not going to fix it. Also, we found an empty Viagra wrapper in the bedroom that was not ours (which leads me to believe the room was not cleaned from the previous people who stayed there), gross.