Sofitel Bogota Victoria Regia
Bogota · Colombia · Carrera 13 No 85 80
About Sofitel Bogota Victoria Regia — Luxury Boutique Hotel in Bogota
Sofitel Bogota Victoria Regia is an exceptional 5-star hotel in Bogota, Colombia. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
My wife and I were extremely satisfied with the service and facilities of this hotel. The staff was friendly and and always willing to help with any questions or requests we made. The rooms were comfortable and we did not experience any traffic noise from the busy street in front of the hotel. The breakfast buffet deserves a special mention, the choices were plentiful, plus you have the choice to order anything special you might want. We used the driver and limo service provided by the hotel to tour the city during our five day stay. Rafael Duarte, our driver for the week was an excellent tour guide and made our experience much more enjoyable. The hotel is centrally located, in a safe area with malls, restaurants, and bars, less than 5 minute walk from the hotel.
Very friendly service even before we arrived, the communication with the concierge beforehand was perfect and everything went ahead as agreed on. Upon our arrival we were greeted by the exceptionally friendly Mr. Camilo who looked after us during the whole stay and made everything go very smoothly. Our room was spacious, clean and quiet, equipped with everything you could need. I especially liked the daily evening tea they brought to the room. Breakfast was average, but the servers were very friendly and attentive. The food at the restaurant was very good. The hotel is located in a relatively safe area with a lot of restaurants, bars and Cafés nearby. The hotel can also organize drivers around town, which I would recommend.
I stayed with family and invited my mom to stay with us. I paid for the rooms and left my credit card to ensure any incidentals. I left for the airport very early in the morning. My mom stayed and had breakfast. She was flagged down and told that there were other people expenses that weren’t paid for and she was asked to pay. She paid it, and I was charged for it as well. It is both poor business practice and offensive to double charge a guest. Especially when it makes an invited guest look like others skipped out on paying the bill.