SOHO Residences Lisgar

Had an excellent stay here recently. The value for money is unmatched. The apartments are modern, clean, and comfortable - and cheaper than most hotels. It's a no brainer as long as you don't feel the need for a full-serve hotel.

So my wife and I stayed here last year and enjoyed ourselves. The location is close however at night you need to be careful. We booked again 2022 and the rooms are now starting to get dated with lumpy beds and noise coming from the air conditioning. It was loud enough that we could not sleep at night. We complained but ofcourse there was nothing they could do. We booked for 6 nights but after 4 sleepless night and no resolution. We left. I would have through the hotel would have at least offered something in return but everyone wants to make a dollar so nothing. Last year we didn’t have to book for 5 nights but now you do. Anyway obviously we liked the hotel in the past or we wouldn’t have booked again. Going forward we would look at a new location however. We also had several mix up after arriving. We were billed twice for the same week. We added an extra night and the agreed rate which I sent to them ended up being higher. This wasn’t a lot but it was more than the hotel indicated. Put all of these things together and we would pass in the future on this location

Horrible, horrible experience with this company. Drove from Toronto to Ottawa to spend four days and when I got there, they told me I don't have a reservation even though they took my money and I had an itinerary number. I honestly do not recommend this "hotel". Save your time and just book at a traditional hotel