Somerset Grand Hanoi

We had an excellent four days at this hotel. Spacious rooms and great service at very step. We loved the gym and pool areas- though the pickleball court can get loud. Highly recommend staying at such an important location in Vietnam’s history (site of the infamous Hanoi Hilton).

Perfect for our family of 4 adults. An easy walk into the Old Quarter while not feeling hemmed in. Loved the convenience of the mini-mart in the small adjoining shopping centre as well as the excellent Japanese restaurant. Used the washing machine twice - a benefit of a serviced apartment. Definitely preferred over a hotel. Friendly attentive staff.

The location provides a respite from the hustle and bustle of the Old Quarters and sightseeing. It was nice to be able to walk to where we wanted to go, and also be able to discover local sights and sounds as we made our way. We ordered a car via Grab when it rained or when we got lazy and it was affordable and convenient. The apartment itself was great - clean and spacious for the 2 of us because we booked a 2-bedroom executive. It could have easily accommodated 4 persons. A water dispenser was included in the room, which was nice, because it meant we did not have to lug bottles of water back to the room. We didn’t have much to do with the front office other than have them help with a reservation and check-in / out and the experience was as expected. Some may be sensitive to the noise of sirens due to the nearby hospital but it did not happen often so it did not bother me too much. A good base from which to visit the city centre from.