Sonesta Hotel Osorno

Exceptionally good 5 star hotel right on the river with big rooms and a superb breakfast and great dining options. Also loved the large nicely lit and decorated foyer. Most guests will be just passing through but I wish I could have stayed longer! The staff were great too.

We thought the location was closer to the highway, but found out it was closer to the center of the city. The parking of the hotel is right in front of the entrance or also in the underground parking that is free for the guests. The staff were all very helpful, accommodating and always smiling. The complimentary drinks including coffee on our (each?) floor was really appreciated especially with cold and hot filtered water. The room was huge and we had a view to the river that was nice. Definitely will stay again if happens! The neighborhood did not look safe and at night (in winter) it was full of smoke from the houses nearby warming themselves which was very unusual for us. The smoke also somehow got inside the rooms through the centralized AC, so we had the heating off at night. From the security leaflet in the room key we understood the criminal situation is rather concerning around, but we appreciated the hotel to be honest about it and warning its guests, though inside of the hotel we felt completely safe! The restaurant is very dark during the breakfast. The choice of breakfast was rather on more limited side and did not look appetizing as well as the replacement of the choice was very slow.

I had an excellent stay at the Sonesta Hotel in Osorno. The rooms are incredibly comfortable, ensuring a great night's sleep. The breakfast is abundant and varied, offering fresh and delicious options. The hotel's restaurants and bar are top-notch, with well-prepared dishes and a cozy atmosphere. Overall, the service and amenities exceeded my expectations. I will definitely return whenever I'm in Osorno.