Sorell Boutique Hotel Seidenhof Zurich

An excellent stay in the center of Zurich, a lot of things to do within 10-15 minutes walk maximum. The hotel and all of its facilities were excellent while the service from all hotel staff (reception, breakfast, services) was impeccable. We will definitely stay again when in Zurich!

We spent four nights here. We had two large rooms with kitchenette and also another room without kitchenette. The rooms were quite spacious with lots of sitting space. The bathrooms too were fantastic, but the shower unfortunately does not have a door so all the water can spray out all over the bathroom floor if anyone showers which was cumbersome. We had to place towels on the ground to make sure the floors weren’t sopping wet. The one feedback I have is that I noticed that floors were not properly cleaned. They were a bit dirty so i had to be careful. When we placed a towel on the bathroom floor given the wet bathrooms after showering, you can see the towel get visibly dirty which I presume is because they didn’t clean the floors thoroughly. The bathrooms had rituals soap and shampoo which is a European brand and smelled fantastic. I loved that aspect of it. The rooms also had USB c without need for adaptor which was also a perk. The location was perfect, accessible to train station Zürich HB and all the shopping places including main tourist spots. Given this, I will definitely consider coming back to stay at this hotel in the future.

Room was clean, well equipped and nicely furnished. However: 1) room check-in was delayed for about 1.5hours! Imagine being tired from the flight and room wasn’t ready at check-in time. 2) wasn’t able to cast your netflix on TV even though the TV had a QR code with instructions. Was told by reception it doesn’t work. 3) called on Saturday to pick up laundry, they said laundry service is only available on weekdays so they will pick up first and return on Monday. Didn’t pick up and I had to call them again on Monday. Overall, room is good but service can be better