Sorell Boutique Hotel Zürichberg

Why you should stay here: We had several nights at the Sorell Hotel Zürichberg. 5 reasons to book here: 1. Great rooms, which seem quiet. 🤫🛌 2. Friendly, happy, welcoming front desk staff. ❤️ 3. Dogs are welcome throughout the hotel. 🐶🦮 4. Really clean and nice room that is well maintained. 🧹🫧 5. Fantastic breakfast - great selection. 🍳 There is a lovely view, the hotel is within walking distance to the Zoo and streetcar. We arrived at the hotel early, and were allowed to check in at 11 am! The only down side is their air conditioning in the rooms, it is a bit of a joke that has a hard time keeping the room cool. 👎🏻❄️

I had an absolutely incredible stay! From the moment I arrived, the staff went above and beyond to make me feel welcomed and comfortable. Everyone I encountered was not only professional, but also genuinely kind and attentive. The level of service was exceptional — you can tell the team truly takes pride in creating a great guest experience. The room was spotless, the amenities were top-notch, and every detail felt thoughtfully taken care of. I can’t recommend this hotel enough and will definitely be back! Thank you to the entire team for making my stay so memorable.

I have reserved 2 rooms for my family in the period between 27 July till 30 July. I packed my luggage ready to travel. My dad had a sudden critical condition sleeping for 3 days In hospital . I asked for putting off the res. They didn’t cooperate with a humanitarian emergency health condition. They treated me badly although I am supported with a medical report. I asked them to charge me the first night only, but they refused as well. 2000 dollars went in vein!! I don’t recommend this hotel to any visitor. A staff that doesn’t empathize with a health condition that’s sudden and out of hands and still charge their customers doesn’t deserve any penny. I’m deeply disappointed with how they dealt with their customers. I will endorse the medical report for you, I strictly don’t recommend this horrible hotel. People might have emergencies or health conditions out of their control…I wanted to stay in this hotel again, but I was surprised with their inhumane attitude. Remember, I didn’t ask for refund, I just asked for shift!