SOUMA Hotel Vignette Collection by IHG

This was our second time staying at this hotel, and once again, it exceeded our expectations. The staff is consistently warm and attentive, the rooms are impeccably clean, and the restaurant is excellent. A special thank you to Alemao, who went above and beyond to make our stay comfortable. His attentiveness and professionalism stood out—he was always available, incredibly helpful, and genuinely kind. He as well as the rest of the staff truly made us feel welcome and valued. We look forward to coming back again!

From the second we walked in the door our experience was exceptional, upon check-in with Lyon the experience started incredibly. He was so kind and attentive and even gave us recommendations for our short stay. By the time the night was over we were all wishing we could stay longer. I’ve even texted friends already saying we needed to plan a trip back. The entire staff was incredible, but Lyon specifically took exceptional care of our family. As a hospitality professional and guest services manager myself I would be elated to have a talent and caring service professional like Lyon on my team. Cannot thank you all enough for an incredible experience and stay. Lima is so lucky to have you all!

The Souma Hotel was one of the hotels chosen by our tour group (Trafalgar). We were fortunate to have stayed there at the beginning and the end of the tour. The facility was bright, beautiful, and very well maintained. The staff was warm, friendly, and very helpful. The dining staff was wonderful and the food is great. Daniela is amazing! She is extremely friendly and engaging and treats everyone was genuine kindness and concern. The front desk and concierge staff is also welcoming and attentive. Thanks Alemao! Rooms were clean and comfortable. Housekeeping does amazing job as well. Location was great and within walking distance to an abundance of restaurants and shops. Would definitely recommend!