South Beach Studio in a 5 Hotel #1003

I had a fantastic stay at this hotel, and I want to give a special shoutout to Luis on the staff—he was incredibly friendly, helpful, and made us feel welcome from the moment we arrived. The room was spotless and cleaned to perfection. You can tell the housekeeping team takes great pride in their work. Another huge plus: the location is just steps away from the beach! It was so convenient to be able to walk right over and enjoy the ocean anytime. I highly recommend this place and will definitely be coming back!

I stayed here for a week. The room was fine except for there not being a power plug near the nightstand to charge my phone. I had a 6pm flight on my last day. I was told a late check out could not be accommodated. They held my luggage for me until I had to leave. I guy taking my luggage asked what time I had to leave. I gave him an approximate time. He arranged a ride to the airport without me asking which I thought was nice until the driver tried charging me $95 and then $75 for the ride. I told him I wasn’t going to pay that as it was 3-4x the amount for an Uber. I also requested a printout of my receipt and was told it had to be emailed. I didn’t get an email. I called the hotel and tried requesting one but got hung up on.

Stayed here for my birthday and wow, what a disappointment. This was my first time in Miami & thought this would be a great hotel to stay at. First off, we paid for a suite and got the wrong room and apparently, there was nothing they could do about the room. Beach service? A joke. They told us there were no towels, then handed them out to other guests like we were invisible. The room? Definitely not what’s shown in the photos. Feels like this place is all about appearances with none of the actual service. Bathroom wasn’t clean either & there were chunks of glass missing from the mirror. Do yourself a favor and stay literally anywhere else. Definitely not worth the price especially if you don’t get the room you paid for.