South Garden Hotels and Resorts

From the moment we arrived at South Garden Hotels and Resorts, we knew our stay was going to be something special. Nestled in the heart of Zhongli, this hotel is a true gem that offers a perfect blend of tranquility and luxury. The check-in process was seamless, with the front desk staff providing a warm welcome that set the tone for a delightful stay. Their professionalism and attention to detail were commendable. Our room was a haven of comfort, boasting spacious interiors and a serene ambiance that made us feel right at home. The hot spring bathtubs were a highlight, offering a private spa experience The hotel’s amenities were second to none. I indulged in the hot spring centers, which were a blissful escape. The fitness center, entertainment room, and the lush green meadows provided ample opportunities for relaxation and recreation. Our stay at South Garden Hotels and Resorts was an exceptional experience that exceeded all expectations. The staff’s dedication to guest satisfaction, the well-appointed facilities, and the peaceful atmosphere all contributed to a memorable visit. We left feeling refreshed and looking forward to our next stay at this outstanding resort.

Friendly staff, great service, the included breakfast buffet (7am to 10am) had lots of variety to accommodate your food choices. The room layout is a little strange, toilet and shower just have opaque glass doors separating them from the main room, since there are no hooks or racks in the shower, it can be awkward getting in/out. Depends on which style room you get, the in-room hot tub have the water faucet control pretty far away from the waterspout which makes checking water temperature a bit of a hassle while filling, all the faucets in our room have seen better days, flow rate control was sub-par and the hotel had an issue with fluctuating water pressure during our stay, it was manageable but made the overall experience not as good as it could be. Despite the hardware shortcomings in our room, the kids had lots of fun in the large pool, we plan on staying here again.

We asked the front desk to extend our stay for 2 nights. They booked us for one night and accidentally charged us 4x the price. They next day, the forced us from our rooms and denied that they had extended our stay.