Southcrest Manor Hotel; BW Signature Collection

Visited today as part of a large family group and had afternoon tea. There's a brilliant deal on throughout August where children can have free afternoon tea with paying adults. There was lots of food so we had to take some boxes home with us! We found the service good and the options within the afternoon tea were excellent. Photo attached of childrens' afternoon tea. The grounds of the hotel are lovely, and we spotted a small gym and outdoor hot tub area too. Can't comment on the rooms as we didn't stay over. We will return soon to try a Sunday roast. Thank you.

We recently had our wedding at Southcrest Manor Hotel and we couldn't have wished for a better venue. The older part of the Hotel is beautiful and has wonderful traditional features that make for stunning photos. The executive rooms in this part of the hotel are absolutely beautiful and very spacious with lovely fixtures, fittings and extras like coffee machine and dressing gowns. The newer parts of the hotel have great facilities too and the rooms are comfy, well appointed and offer a lovely night's sleep. The grounds are huge and very well maintained. Photo opportunities are available from literally every single angle. Our wedding breakfast, buffet and breakfast the next morning were all delicious. Quality ingredients are clearly in use and the food is prepared perfectly. We booked our Wedding with Kay and she is a star- helpful throughout, knowledgeable and just down right lovely during the whole process. On the day a well organised team worked perfectly with each other to make sure our special day was perfect. Jordan and Taylor stayed super calm and collected throughout the whole day and night. Nothing was too much for them to handle- lively little children running wild in the woods and teenagers trying to be hip and cool- all dealt with quickly and quietly without any upset to anyone- especially us as bride and groom. I would whole heartedly recommend Southcrest Manor Hotel to everyone and we are already booked to go back. Thank to everyone at the Hotel for helping to make our day perfect.

We were mostly happy with this hotel. Our room overlooked the gardens, and it looked like it had only just been renovated—most things felt new. I understand, though, that the single glazing is probably due to them wanting to keep it's originality. It was still a warm room, though. The bed was comfy enough, and it had four pillows, all of different softness/hardness. The staff were very polite and helpful. The reason it didn’t get a full 5 stars was the evening meal, which let it down. I really didn’t rate the bangers and mash; it was three small sausages swimming in gravy with overcooked, very firm mash. I requested no broccoli but was given it anyway—and there was a lot of broccoli. I’m not a fan of sending food back and potentially upsetting the chef. I’m not saying your chef would have sabotaged my replacement food, but I don’t like any potential confrontation. I saw the table next to me all got the fish and chips, and that actually looked quite nice. We were happy enough to try to stay an extra night, but sadly you were full. If we could have tried the food again—but something different—it could have potentially changed my impression of the food. If I’m ever in the Redditch area again and need a hotel, I would be happy to try your place again.