Southern Park Hotels
Lusaka · Zambia · Chelstone Extenstion Plot 1501
About Southern Park Hotels — Luxury Boutique Hotel in Lusaka
Southern Park Hotels is an exceptional 4-star hotel in Lusaka, Zambia. Guests enjoy a distinctive experience combining world-class facilities including garden, bar, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
The place isn't five star but it has some cute parts
The place seems poorly maintained. From damaged showers to broken beds, it wasn't a very pleasant experience for us. The staff were nice, though.
Disappointing Stay - No Electricity, No hot water and Poor Service I booked a 4-day stay at this hotel, but unfortunately, my experience was far from satisfactory. Upon arrival, I was not informed that there was no electricity, which lasted for two days—on the first and third days of my stay. Even worse, no one at reception briefed me on how things worked in the room. The staff member simply walked me to my room and left me in the dark—literally. In room 18, the toilet did not flush properly, which was quite inconvenient. The aircon doesn't function. Additionally, there were no pillowcases on the bed, which is unacceptable in any hotel. Breakfast was a disappointment as well. Despite arriving at 08:30 (well within the 10:00 cutoff), most of the food was already gone, and I was greeted by empty trays and flies allover the place. The coffee offered was "Recoffy", and the hotel used a manual hot water dispenser. For a hotel, I strongly suggest investing in a proper coffee machine. Overall, my experience was extremely underwhelming, and I hope the hotel takes steps to improve its service and amenities.