Sowell Collection Hotel Du Roi & Spa
Carcassonne · France · 2 Rue Des Calquieres
About Sowell Collection Hotel Du Roi & Spa — Luxury Boutique Hotel in Carcassonne
Sowell Collection Hotel Du Roi & Spa is an exceptional 5-star hotel in Carcassonne, France. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
Our stay at Hotel du Roi & Spa was absolutely wonderful! From the moment we arrived, the service from Yari and the director, Delphine, was truly exceptional professional, attentive, and so thoughtful. Everything from the bike service and accommodations to the smallest details was handled with care. A special highlight was the beautiful surprise in our room – champagne, flowers, and desserts, perfectly arranged as a romantic gesture from my boyfriend. It made the experience unforgettable. The food was absolutely delicious, and the entire staff was warm and welcoming, creating such a comfortable and luxurious atmosphere. This was true 5-star service in every way. I would highly recommend Hotel du Roi & Spa to anyone looking for a memorable and stay. Thank you again for making our visit so special!🥂
Cannot beat the location of this hotel. Right across the river from the fortress of Cascassonne. Our hotel room had a great view. The staff was helpful and pleasant. If you are visiting Carcassonne, I would recommend staying here.
We had a very disappointing experience with the staff, who were quite unhelpful and unfriendly. At 3 PM, we were told that it was not possible to prepare even a simple toast — the only option offered was a cheese platter. Additionally, the staff struggled to communicate in English, which made the interaction even more difficult. Perhaps the point hasn't been understood: the main issue is not so much the limited offer, but rather the rude attitude of the staff and their inability to speak clear English.