Sowell Collection Hôtel Des Dromonts

I booked a visit here to celebrate my partner and my engagement. We didn't stay in the hotel but were able to pop in and book a deep tissue massage with Jean and one other (apologies for forgetting the name). A perfect way to end our week's skiing trip! We both came out feeling amazing and re-energized. We were able to use the spa facilities prior to our booking, so we arrived an hour early. An external hot tub with amazing views is next to a sauna with a steam room and additional sauna inside the spa and basic Gym facilities. Very convenient. There were complimentary refreshments—detox water and pastries—with access to the menu. All of the staff were friendly and accommodating. We would like to thank you.

Myself and my partner stayed in the hotel recently for 4 nights. The hotel is closely located to the slopes and has a good ski room. We weren’t well organised with dinner reservations but the hotel were able to fit us in. We had dinner in both restaurants and the food was excellent. The staff were really nice and friendly and we felt couldn’t do any more for us. We would definitely stay again.

⭐ 1/5 – Absolutely unacceptable experience I wish I could give zero stars. My stay here was a nightmare from start to finish. The rooms were filthy, with visible stains and an awful smell. The food was barely edible cold, tasteless, and certainly not worth the price. Worst of all, the hotel fraudulently charged my bank account twice on purpose. Despite multiple attempts to resolve it, the staff were dismissive, rude, and entirely unhelpful. No one took accountability, and I’m still struggling to get my money back. I strongly advise against staying here. Not only is the service horrendous, but they engage in highly questionable business practices. Avoid at all costs!