Sowell Hôtels Les Chevaliers

Great spot with all the little things to make for an awesome stay. Would recommend a room in the low 200s for a great view. Staff was super friendly and the room had everything you could need. The view from the balcony, wow

Good room and good location. Beware on July 14th as they shutdown the terrace for hotel guest until 10pm despite them repeatedly confirming full access on the phone. They also don’t seem to be aware of parking situation in the city for their busiest day of the year. That’s not worth of a 4 star hotel

A nice hotel but service really lacking particularly at breakfast. Breakfast served from 7-10am. Arrived just before 9. No fruit left and very limited hot food/cheeses etc with remnants of what looked to have been hash browns in the hot food section. Lots of staff but no one checking customers in or seating so after hanging around to try to work out what we needed to do, we found one of the few tables that did not have dirty plates on. We got mushrooms, tomatoes and toast as the only things really remaining - to be fair, cooked well. We then watched as two waitresses chatted to each other, moving dirty plates into piles but not really doing anything! Then at 9.30 the hot food was topped up and waitresses got themselves coffee and food! The breakfast time of 7-10 seems to factor in staff breakfast time too!!! A beautiful setting but service was shocking with staff seeming completely oblivious to customers and not providing any service whatsoever. Update: Subsequently emailed director of hotel who confirmed the hotel QR code incorrectly stated breakfast was 7-10am and apologised for questioning my review was about the hotel. Confirmed they would correct the breakfast time information and apologised. The director also confirmed that there were two interns who he thought had given the poor impression of the hotel service and sincerely apologised for our experience.