Spa Hotel Grace Forum

Everything is OK but also disappointing. Worst: The bed is the hardest I recall ever laying on. Wifi not working in the room. Many small annoyances: Pool needs a time reservation so couldn’t use it. Some smell from the pool chlorine is present in the room. An extra pillow for reading would have been nice. Only bedside lamp on one side. Noisy fridge. No extra outlets for phone charger near bed. No kettle. The toilet sits very close to the wall, feels like a sailboat. Wardrobe placed so close to bed you easily hit your toes. Tables in breakfast restaurant has strange plates hanging underneath in knee height that I hit when sitting down. Missing one set of quilts and towels (but staff were quick to help!) Breakfast was decent, best compared to 3 other hotels I stayed in Armenia. For same cost there are better options.

For 4 4-star hotel, it should have higher quality services. Low quality, I found another five-star hotel five star with higher quality just a little bit difference in price. I don't like to come back. They charge $57 per person for a massage only cash.

I don't understand how this hotel has received such a high rating. I think these are false reviews. Because apart from the small sauna area there was nothing else pleasant. When I booked a suite I expected something more from the hotel. They don't change the bed sheets. The air conditioner doesn't work and grinds like a tractor. During breakfast they often serve dishes that are several days old. They don't serve local food.