Spa & Resort Bachmair Weissach Luxury Family Resort

Incredible hotel. Spa was lovely. The outdoor pools and sauna were incredible. Nothing was ever too crowded. We took the free bikes down to the lake and had the place to ourselves, paddle boarding and swimming. Service at the hotel was lovely. Food options were great but pricey, very easy to walk into town for food, too.

Very nice hotel but there’s some things that need to be improved. 1. The rooms don’t have air conditions or fans and it was VERY hot. We slept with the window open (it was still hot) and my daughter was bitten all over her body, and most likely it was from *ticks*. She really suffered from this. She also woke up sweating as it was so hot in the room. 2. They say there’s a free buffet for kids but the selection was very limited, not always fresh and lots of flies around it. 3. The selection at the restaurant was also very limited (especially for vegetarians). Other than that the hotel was nice and my doughter loved the kids areas, especially the big one next to the property. I would especially suggest that the hotel will at least install fans in the rooms.

Don’t book through booking. I’m reaching out to share a deeply disappointing experience I had with a hotel booking made through your platform, which left me feeling misled and financially taken advantage of. I initially booked the hotel based on the clearly displayed price. Just a few hours later, I was contacted and told the price had changed and that I must now pay the new, higher rate. This sudden change felt not only unfair, but also deeply unsettling especially as I had trusted your platform for transparency and consistency. Things worsened at checkout. The hotel demanded an additional payment for an “extra person,” even though the room type was clearly labeled on their homepage as suitable for up to three guests. Nowhere in the booking details or policies was there any mention of extra fees for a third guest. This unexpected charge felt like a betrayal of trust, and I left feeling more like a target than a guest. I’m asking for your urgent attention to this matter and a full review of this hotel’s listing and practices.