Splendido Bay Hotel 4

After departing the Hotel I reviewed the prior reviews and was surprised to read so many negative reviews. I stayed here for one night after I was unable to reach my Airbnb in a nearby town (long story). So this hotel was a short walk from the bus station and saved me. Despite my agitation and terrible mood after a long day of multiple country travel, the manager at the desk was patient and very helpful. I don’t recall a smile from her at any point, but I was offered a reasonable room rate for the night, and check in was quick and efficient. My passport was copied but not kept. I was assigned a room with a shared balcony which was separated by some potted plants. This was a wonderful place to sit and enjoy a beer after such a stressful day. The bed was comfortable and the room was tastefully appointed and clean. One item about the bathroom, the countertop felt as if it was ready to separate from the wall with only light pressure. Otherwise all was good. The best part of the visit was the free breakfast. Especially the two men who staffed it. They were very sweet and greeted me with a smile. I felt like a VIP! Food and coffee was delicious and there was a good assortment of local food and some sweets. Overall an excellent hotel and a positive experience. One other thing, I met the general manager and he was kind to me. Helped with calculating a weekly rate that was generous given the potential that my Airbnb Accommodation was fraught with problems and I was considering cancelling it and staying at the hotel. Give them a try! @Erowid_Spark on YouTube

it was at first nice and clean. very frienly nice personnel. during evening, the air conditioning couldn't be controlled from the room. either too hot or too cold. we had to call the desk many times during the night to change the setting. on the second day room wasn't cleaned. got pillows and blankets without linen. the person at the desk was unhelpful. we stayed only 2 days mainly for the parking. but it was sometimes full when we arrived, and they provided another parking spot nearby. parking in Tivat is problematic.

Definitely not a 4 nir even 3 star apartments and hotel. The service is bad, cleaning-not present at all. Hospitality has to be learned by the management and the employees