St Michaels Manor Hotel

Great food in beautiful surroundings with a lake walk. Had Sunday Lunch in the Conservatory with was amazing overlooking the grounds and lake. Table service was amazing with attentive waiters/waitresses which gave a feeling of having your own waiter. Food was amazing and prices were great. Our waitress Hepy was amazing. A credit to all staff for their kind service

Mostly excellent. The decor, the room furnishings, the public areas are all smart and tidy, as are the grounds. Breakfast was good. but not fabulous. and service was polite and efficient. The dining room is a high-ceilinged conservatory so the sound echos and it lacks ambience Be aware that if you stay in one of the ground-floor rooms in the garden wing, the only way to ventilate the room at night is to open the french windows and some guests my feel insecure The hotel is high quality but not great value considering what we paid so we probably would not return

I have to say very disappointing experience. Rocation wasn't communicated clearly beforehand. Something like this really should have been spoken about over the phone. Not written at the bottom of a confirmation email a day before the event. I completely missed this communication and only saw this when a member of your staff said it was emailed to me. It was such a anti climax arriving to simply be shoved in a pokey room to the side. Upon arrival noone actually greeted us and took us to a seat. I spoke to reception who gestured to enter the Cedar room where no staff were. There was a girl who just looked at us a few times but did not actually help us. When I went over to her, she just said 'I think you are there you can just sit down'. This really isnt the type of service expected from this type of place. The overall level of disorganisation and service was very poor. I think we had three different people speak to us at the table, all seemed clueless and unsure of what we were actually there for. It all felt bizarre and felt awkward. Having also done several afternoon tea experiences I can say the sandwiches were no were near up to the standard I would expect. In fact, I would almost say the bread was stale or close to turning. Nothing about it felt fresh. Overall the experience was completely underwhelming and there is far better out there. What is worse, when I shared feedback no-one from their side has even responded or reached out to discuss. Would avoid completely.