Star Beach Village & Water Park

We had a fantastic family holiday. The resort is huge with plenty of space, lots of pools and seating areas, a super-fun lazy river and water slides that are enjoyable not only for kids. Food was tasty and varied, and reception service was friendly and helpful. The beach is just steps away and the sea is shallow and calm—perfect for children. We also tried the giant family tube ride and parasailing—both were highlights. Overall, excellent value for money for families. We’d happily come back.

The hotel itself is good for children, there is everything for them, including attractions and activities all day long. Regarding the level of cleanliness in the rooms and the hotel itself, it is very low and needs immediate improvement. The service itself is very low and slow in terms of initial response and also doing you a favor when you come. I also didn't like that they didn't take our luggage to the rooms. Even when we asked, no one from the staff bothered to come and take our luggage both at check-in and check-out. So please improve what I told you.

Not a Relaxing Stay – Needs Serious Improvement We stayed at the hotel with our extended family – adults and kids – during the summer. From the moment we arrived, the service was lacking. No welcome, no guidance to rooms, and the lobby was extremely hot with no drinks offered. Rooms were spacious but had weak air conditioning and ant problems in several of them. Beds were very basic and uncomfortable. Despite being told we’d get bottled water daily, we didn’t receive any unless we asked. The dining room was overcrowded and hot, with no air conditioning. Food was okay – better for kids than adults. The evening shows were unimpressive, and the Greek restaurant had a nice view but isn’t suitable for families with small children. Although the water slides were fun, there's no shade on the way up, making the ground too hot to walk on without shoes. The music around the pool was extremely loud all day, even in the rooms – not ideal for those seeking peace and quiet. Service overall was poor, and I even witnessed a staff member yelling at a guest over a simple food request. Wouldn’t recommend for anyone looking for a calm or high-quality all-inclusive experience.