Steigenberger Hotel de Saxe

I would book direct next time (not through 3rd party). It might have been cheaper but the request for “2 people, 2 beds” did not get forwarded to the hotel reception. So there was some scrambling last minute for staff to make the adjustments. However, the hotel is beautiful, fabulous location. Staff was exceptional.

Great location close to all the places you want to see in Dresden. Great service at the front desk; they stored my bike for me just off the lobby so I didn't have to deal with it. The room was nice, fancy modern design, everything in the bathroom is very modern and works well. Good lighting on the bathroom. Some of the furniture (bedside table) is a bit scratched up, presumably because it wasn't designed with durability in mind. One of the light switches doesn't do anything so it was a mystery what it's purpose was. Same for volume control knob in the bathroom - usually those are for a speaker that relays the sound from the TV but in this case it did nothing. The small fridge is totally silent when running, which I appreciate. There is an electric kettle with instant coffee and several kind of tea bags. The curtains keep out all the light when closed. The mattress is comfortable, the down comforter is very good, just the pillow is not what I'm used to - filled with feathers and squished down into an odd shape. Theoretically you could request one of 3 kinds of alternative pillows from the front desk but that seemed a bit complicated. There is an air conditioner control panel and it worked well. The controls are Un-intuitive but I found the explanation in the TV system / guest services info. The room is quiet. No noise from other guests, just a bit of noise from cars in the cobblestone street below, but there are very few cars.

Excellent hotel in the historical city centre. Very good & absolutely clean rooms, comfortable & monumental classical styled. Location is beautiful - you will be live in the middle of historical centre. Take off 2 stars, because despite the fact our room-number was preliminary fully paid they took 58 euro from my card (don't why & for what, may be safety deposit ?) & after 2 months I still don't get it back 🤷