Stewart Hotel

First room was unprepared and shoddy. After a quick word, the manager upgraded us to the apartment suite, with panoramic balcony. Amazing views and location. Once everything was sorted out (much to our great satisfaction) we had a great stay. Staff were amazing and everyone involved were very amenable. Location is excellent and very central. We both would definitely book again on our next visit to New York. Please remember that New York is a very busy city with a lot of tourist foot traffic and her hotels are very well used, and, like any well loved thing, are subject to wear and tear, so you can't always expect the premises to be in absolute best condition.

We stayed here for 5 nights in october. Yes the hotel is a little darws but most are in new york. The hotel is in the perfect location for everything you would want to do. Everyhwere is within walking distance. Reception staff could have been more welcoming after such a long journey but all other staff were lovely. The men on the door always offered a good morning or a good afternoon. The maids came in each day and cleaned the room

I went a few years ago but never did review so Im doing now. I had a leg infection and couldn't walk much, the elevators are all in a row and you tap one button (the closest to me) but then the elevator that showed up was the one in the other side and I wasn't able to get there in time and the door closed. This happened more than once. The service was horrible. I didn't have phone in my room, though I was supposed to have. A doctor was trying to call to arrange visit (I had the leg infected because of a dogs bite) and they send the call to my rooms number but since I didnt had a phone nobody answered of course! I complain about the phone thing all day, they finally came 1:30 am to install it!! and they werent able to do it because I dont know why (so... no phone). Before I asked for extra pillow (I needed my leg high), it came 2 am after the phone thing. I asked for a spoon that never came... The location is good and the room itself was good to. But the service was the worst.