Stourport Manor Hotel

We were in a large family party for a wedding which was not at the Stourport Manor. It was chosen for it's location, grounds and somewhere we could all meet up and spend time together. Only two negatives really. The room was very warm, no air conditioning, just a fan, but it was no less than we expected in a hotel of this age. Also there was no lift which was a bit of a struggle for those of us a little older. There is a disabled lift, but was not sure it was working. Positives. Large bed, clean room, soft towels, tea and coffee making facilities. Breakfast good and plentiful, clean dining room. We pre booked meals for about 30 of us on the Friday night. You could have two or three courses. The food was very good indeed, hot and the service good. Those that used the pool facilities said it was small but fine also the hot tub. Lots of space outside for children to run around and for adults to sit. Our room had no view but we weren't there for that. Reception staff friendly. All in all a good experience and I would recommend good for the price. Don't expect a palace but good enough for us.

Just come back from a wedding at this venue. Very poor. Under staffed at the venue, and the prices are way over the top for a poorly run venue, dont mind paying if run correctly. Spoke to one staff member and they told me managers don't help out when needed which i think is unfair. Stopped the night. Room was nice size, and bed was comfy, possibly the only positive. Bathroom is very dated and needs some serious servicing, bath/shower mixer didn't work, had to have bath taps running just to get shower to run. As a plumber I know the valve is faulty. Basin taps water was trickling out, again need changing. Overall I think could be a amazing venue but needs some serious TLC, some training with customers servicing and more staff

Very disappointing. Felt insulted to be served such a sad excuse for a tea. Not enough sandwiches. Nothing fancy just really basic about half a slice of bread for each of us. Scones undercooked and tiny bits of cake. Long wait. Asked for more tea and just got more water in the pot, like dishwater. We had to laugh, it was awful. Hotel very tired. Really cheap decor. Still feel angry