Strand Hotel Terme Delfini
Ischia · Italy · Via Nuova Cartaromana 68
About Strand Hotel Terme Delfini — Luxury Boutique Hotel in Ischia
Strand Hotel Terme Delfini is an exceptional 4-star hotel in Ischia, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
Wonderful place! Superb customer services. Everyone is very kind and makes you feel well taken care of. Special shuot out to Michele, bartender and Rocco, the breakfast boos, both very personable and pleasant to converse with. Amazing balcony view of the monastery. Would highly recommend!
We didn't stay here, only spent the day on their swimming deck. EUR 25 for a bed for the day, which is considerably cheaper than neighbouring beach clubs. It's not the fanciest place, but the bed and umbrella were great, the swimming spot is beautiful, and the food from the little beach bar is pretty good. Staff by the water are great, the person working on the reception was a bit rude though.
We stayed at Hotel Delfini in Ischia and unfortunately, it was one of the worst hotel experiences we’ve had, especially at $500 and $420 a night. The view is stunning, and the young woman at reception was kind and helpful, but that’s where the positives end. The room was outdated, with decor straight out of a 1970s mafia movie. The bathroom smelled musty and had visible mold, and the entire space just felt tired and neglected. The air conditioning barely worked, so my mom asked for a fan on the first night and was told they didn’t have any. Then, when she asked again the next night, a fan had somehow suddenly become available. It felt careless and dismissive. They have three in one plastic single use shampoo, conditioner, and body wash packets to clean yourself. Oh and when you want Parmesan that also comes in plastic single use containers. Enjoy! The sheets weren’t changed during our stay, and the staff (aside from the one receptionist) were cold, unhelpful, and at times, rude. Like it was an inconvenience to help us. We had booked a taxi through the hotel, and when we asked to adjust the pickup time, they simply refused with no flexibility, even though it was their booking. We luckily had the taxis card so we can talk to her directly, but that is not 4 star service. To top it off, no one except the kind young lady spoke functional English, which is surprising and frustrating for a hotel that clearly markets itself to international guests. Overall, this hotel relies heavily on its location and view to justify a high price, but it fails spectacularly on basic cleanliness, comfort, and hospitality. We felt let down, uncomfortable, and honestly a bit ripped off. Spend your money at the 3 star hotel Giardino Eden Resort.