Sugar Bay Barbados
Bridgetown · Barbados · Garrison Historic Area
About Sugar Bay Barbados — Luxury Boutique Hotel in Bridgetown
Sugar Bay Barbados is an exceptional 4-star hotel in Bridgetown, Barbados. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
What a treat! This was our first stay at an all-inclusive resort, and it did not disappoint. The food was an excellent blend of local and international flavors, and they did a great job rotating the daily selections for breakfast, lunch, and dinner. The bartenders were pleasant and attentive to everyone who stopped by or just wanted to hang out for a bit. The two high-end restaurants were fantastic, I highly recommend the ceviche appetizer at the Asian restaurant. All I can say is wow! The location is perfect whether you want to relax and soak up the sun in the bay area right in front of the hotel or use it as a home base while you explore all the local culture and attractions. Either way, you really can’t go wrong choosing Sugar Bay.
Stayed for nearly a week with the family including 2 kids (ages 10 and 2). The beach was nice, unfortunately there was a ton of seaweed for most of the week while we were there so the beach wasn't as enjoyable as we would've liked. There were also some rocks that hurt so I would consider some water shoes for the beach. The pool was one of the worst designs I've ever seen; there were random steps throughout the middle of the pool and if you weren't careful you could easily hurt your feet/legs. I cut my toes pretty badly on day one when playing with the kids in the pool. The food quality was good, however there were limited options and many times they were not kid friendly. Lots of food had curry and spices which I enjoyed but the family was mixed on and the kids wouldn't touch. The rooms were clean and nice, however they were very simple and lacked some of the extra items that would make it better (e.g. shower caps, q tips, etc.). They also didn't refill our water in the refrigerator until we called and asked them to bring it up. The workers were mostly great, very pleasant, and took care of whatever we needed. A few of were a bit rude or didn't really come check on us at all while we were eating so we didn't get water refills or other drink orders when we wanted them, but that only happened a few times. The setup with the restaurant reservations being so limited was disappointing (2 reservations per full week stay and only 1 reservation if less than a week), the buffet wasn't bad but eating there for almost every meal is not what we typically enjoy on a vacation and there were not a ton of food options in comparison with other resorts we've been to. Overall, we enjoyed it as a family as a quiet little resort for us to rest and relax, but there was more we wanted out of it and we would not come back to Sugar Bay again.
First off, resort needs to inform their guests on the pricing of riding the horses instead of having them get ambushed and scammed out of their money. None of the staff or water sports guys even mentioned how it cost an arm and a leg to ride them. Chose not to ride myself since it seems cruel to me, but I did see people around me getting fleeced on the price. Brought it to the staff’s attention and they just shrugged it off with an OK. Didn’t sit right. Shameful for such a beautiful country. Food got repetitive breakfast, lunch, and dinner. Pool is small and shallow. Room service doing the least by just making our bed and getting the fridge restocked is hit or miss. Good things were the wait staff and decent drinks. Wouldn’t go out my way to recommend Sugar Bay to friends and family. Could improve on many things for the price guests are paying, but overall okay.