Suites Blue Hotel

I wish I could give zero stars! We booked this hotel via Booking on December 2024 for August 2025. They cancelled on us and did not give our money back even after countless calls and messages. Eventually when we were in Santorini we went to the hotel and got our money back. Attention also because when we booked the hotel it was called Blue Suites on Booking, then they changed their name to B Suites. When we went instead in person they are called Blue Arise. Everything about the place seems sketchy, be careful!

SCAM HOTEL ALERT This hotel is a scam. It previous operated under the name of Arise Suites Fira. Under that name, there were numerous reviews online to detail the tactics they used to scam people. Names associated with this hotel are: Blue Suites Fira, Arise Suites Fira, A&G Suites, B Suites. These names are all used to disguise their scam operation In 2025, they changed to a new name, Blue Arise Fira, and it was available to book under major websites such as Expedia and Booking.com. We booked ours through one of the websites during spring 2025. As we got closer to our holiday, red flags begin to appear as this hotel is a scam and fake operation. No one ever answered the phone, no emails were replied to. We began to pressure our booking agent to investigate while also conducting our very own research. The amounts of errors we find were overwhelming. Their emails on their website contain typos; almost all of the photos taken were old stock photos; they used an email that does not associate with them for communicating with other booking websites. The email they used were found under the managing company called Aegean Key, which does not list Blue Arise Fira under their management. Because of how hard we pressed, they eventually picked up the phone and answered one of our emails. They ignored our request to do a live WhatsApp video to verify their authenticity, and honestly provided no evidence that their hotel was actually real. With less than 72 hours to go, this hotel announced their "closure", and our booking was cancelled. We highly suspect that Aegean Key would be involved in this, as they never replied to our emails about whether they manage Blue Arise Fira. Please do a thorough research before booking, and avoid anything listed under Aegean Key as we cannot verify whether it is also a scam operated by the same people behind Blue Arise Fira.

I made a reservation in December last year and in May they canceled my reservation saying they were offering me accommodation at another hotel. I asked for details and documents to prove that I had a new reservation and since then no one has responded to my messages or phone calls. I still haven't gotten my money back .