Suiun

Staying at this ryokan was truly the realization of a long-held dream. From the moment I arrived, I felt warmly welcomed. Check-in included a lovely snack and tea that set the tone for the rest of my stay. The highlight was undoubtedly the private outdoor bath attached to my room, offering a serene and immersive onsen experience in complete privacy. In addition, the ryokan features three reservable private baths (first-come, first-served) and a beautifully maintained communal bathhouse, giving plenty of options to relax and unwind. The food was exceptional. The multi-course kaiseki dinner and traditional Japanese breakfast were both delicious and beautifully presented. I appreciated how the menu shifted with seasonal ingredients, showcasing the chef’s attention to detail and freshness. Another wonderful touch was the generous selection of snacks and drinks available throughout the ryokan, including alcohol. There was a convenient snack room on my floor, as well as a more extensive lounge in the basement. Spa treatments were also available, adding to the luxurious and restorative feel of the stay. This ryokan was clean and truly captured everything I hoped for in a traditional Japanese inn with hospitality, tranquility, and a deep connection to nature and culture. I wouldn’t hesitate to return. Some former guests complained about the steep incline up to the ryokan. It might be a bit difficult for those with mobility issues. There is also a cable car that goes from Hakone Yumoto station to Gora station, and from there, it is three minute walk to the ryokan. It won’t show up on your Google maps so hot tip.

I accidentally booked this stay for May 13 2026 instead of 2025. It was a last minute switch in our trip so we got there and they were unable to find our reservation, but then found it for 2026. They luckily had a room for us so we were able to stay. Overall, the service was incredible and very attentive. The room was pristine and beautiful. The food was excellent as well and the food service was extremely attentive. If you are looking for a nice relaxing stay I highly recommend this place!

BOOK WITH CAUTION if vegetarian/vegan. Hotel will NOT accommodate if you have a meal plan part of your booking. Some front of house are pleasant but others are outright rude! Answer to everything is “NO”! No-one speaks English at the hotel making any communication extremely challenging.