Sun Club Side

A very pleasant hotel. It's not a behemoth like many in Turkey. Cozy, quiet, and centrally located. The beaches are two minutes away. The hotel staff is phenomenal. Kind, attentive, and friendly.

Starting with what was good: Clean and tidy both outdoors, reception, pool and restaurant. The food was quite decent, as standard all inclusive. entertainment staff incredibly service-minded. Location is nice. We had two rooms and one room had lots of ants. We complained, and they "sprayed" the room but we had ants all week. On the floor, walls and table. The cleanliness of the room could be better. Dirty mirrors and the kettle hadn't seen a duster in a long time. In the bar, one waiter was mostly concerned with looking pretty and taking care of older ladies who put smoke and money in his pocket. On May 19th, there were fireworks that sprayed embers. An air mattress was burned through (we got a new one) and it burned on our bodies. The guide got mad because we didn't want information about experiences etc. Incredibly intrusive tattoo artist who was concerned about whether we were going with men. When the old man came, he became gentle and careful. A hotel with mostly guests from Germany. A small hotel that is best suited for adults

First, the pros: tasty food, good location—a few hundred meters to the sea, 5-10 minutes to the hotel beach, close to the old town, lots of greenery. On the beach, there was a 30-minute service twice a day with coffee, water, watermelon, and some cookies. Cons: The rooms we were given had an exit from the "balcony" onto a fence, and behind it were chickens, ducks, and a ton of mosquitoes—my child was bitten badly. There were ants in the room and often in the bed. The ants and mosquitoes were reported to the hotel staff, and a disinfection was supposedly carried out—it didn't help at all. It seems to me that they just vacuumed up the ants and new ones came, they didn't even bother with the mosquitoes. The rooms were very poor, probably last renovated 15 years ago. There were quite a few cobwebs in the room: above the door, in the recess next to the wardrobe. The floor was so slanted that the wardrobe couldn't be closed. In the bathroom, all the gaps were sloppily filled with silicone, the toilet flush often leaked, and the shower water was fine for 10 seconds, then scalding hot for 5 seconds. The air conditioner looked like it was from the last century, it was so yellowed. In the second room, the air conditioning was constantly dripping, which was of course reported and "fixed"—with no improvement. When reporting the issues, I asked for a room change—to no avail. Poles were treated completely differently than guests from Germany. The staff would jump to serve the Germans, while they treated us OK, but the difference in service was very noticeable. The animations for children were weak, just a few minutes in the evening. People were smoking everywhere—at breakfast, lunch, and dinner. You couldn't eat normally in the stench; there were no non-smoking zones. At the pool, despite a ban on reserving sunbeds, everything was constantly occupied by towels. On the beach, you couldn't get a sunbed closer to the sea than the 4th row because the man managing that part of the beach reserved the front spots with his own towels and made them available for a fee, which was not mentioned anywhere. The last straw was when my child stained the bedsheet with markers twice. While I agree with the first instance and paid for it because it was heavily scribbled on (€20—a gross exaggeration for a sheet from a country known for textiles), upon checkout, they demanded another €10 for a small stain. They didn't even try to wash the sheet, just immediately charged us. The man at the reception (a tall, large guy) was very unpleasant and rude. The rest of the staff was nice. Some of the staff had a very poor knowledge of any foreign language other than German. I do not recommend.