Sun Star Beach Hotel

The journey from Antalya Airport was quite long—around 3 hours. However, the service at the hotel is excellent, and all the staff members are incredibly friendly and helpful. I lost my room key on the first evening, and several employees immediately stepped in to help me search for it. The buffet selection is outstanding—even the pickiest eaters will find something they like. The room was very clean, spacious, and had a large balcony. The beach is very close and beautiful, which is a huge plus. There are plenty of sun loungers around the pool area, making it a great spot to relax and unwind. In the evenings, there’s a disco, and the music can be quite loud. If you’re planning to go to bed early, this might be a bit disruptive. The walls are also quite thin—you can hear a lot from the neighboring rooms and corridors. The water in the shower is lukewarm—not cold, but not as hot as I’m used to, since I normally shower with boiling hot water. :D Overall it's a really good hotel, I would definitely visit it again.

Stayed at this hotel with my son and friend. By far the worst experience from hotel staff, to food to the rooms. We were charged additional for a room we already had paid for. Due to the language barrier on the first day I just gave in and paid £40 just to get to my room. It was early hours just got off a flight and journey to the hotel I was tired. The first night we stayed a technical engineer man walked into our room without knocking or calling whilst we were sleeping and frightened us all. We complained regarding this being Muslim women but for 3 days nothing was done. All that was said was it’s not our fault. The staff were no help at all, they were rude and ignorant and then treat us nastily for complaining regarding our situation. Which! We were well within our rights to. The food was horrible. The same for breakfast lunch and dinner. We ended up playing extra everyday to eat out. The rooms were clean but the cleaners were rude and expected tips. Not in lira but English NOTES not change. Location was decent 15/20 min from local food and McDonald’s Burger King etc. I would just avoid this hotel at all costs they ruined the whole holiday for us.

We booked this for our honeymoon through on the beach. Didn’t get off to a great start as after over 3 hours of our transfer having stopped at 3 hotels that no one on board was staying at, the vehicle broke down resulting an an hour long taxi ride and a €80 bill. Arrived at around 11.30, first room had an issue with the fuse box which made a constant loud clicking. 2nd room we settled in only to be woken by the next room (walls are paper thin and you hear everything!) who kept us awake until 5am despite calling reception twice to complain nothing was done, after a long day traveling we were furious to say the least. The pool area has no where near enough loungers and the music is played so loudly you can’t hear yourself think. The beach was the saving grace but the bar there is not included with all inclusive so more expense. The food in the hotel was very poor and not what we expected at all, cheap cuts of meat and a limited choice, snack bar was inedible. Every person we spoke to had the same opinion, this is not the 5* luxury that was advertised it’s more like a 3* with the wrong price tag. After the first few days of little sleep and disappointment my wife was wanting to go home, never in my life have I been so happy to return home from a trip. On the beach have also been useless in providing any help at all. So disappointed and would not recommend a stay here at all!