Sunset Beach Club Hotel Apartments

Our family loves this place. The hotel is affordable for the quality and service you get. It's very well kept, very very clean. Room service is very good. The receptionists are very helpful and friendly. The bar is perfect and happy hour is an amazing deal. The pools are great and there are different pools for younger children. Bathrooms are cleaned regularly. There is a supermarket across the road from the hotel as well as a mouthwatering burger van which I would 10000% recommend trying!!! The food in the hotel wasn't our personal favourite so we opted for Coco's which is just down the road.

Great hotel for a kids holiday. The hotel was very clean and well maintained.We visited late July and it was very busy. Sun loungers were a challenge to get by the pool(the pool attendant will find one for you) Restaurant down stairs was very good food. Rooms were a little on the small side but the view was brilliant from the balcony. Plenty of entertainment at night for the kids but the prices in the bar was a bit strong for kids popcorn and drinks. I would visit the hotel again.

I stayed at this hotel for a week and really appreciated several aspects of the experience. The kids’ entertainment was excellent—engaging and well-organized—and the restaurant service was consistently professional and friendly. However, the triple room felt quite cramped for two adults and two children under five. There was no double bed, just two single beds (which we gave to the children) and a sofa bed for the adults, which wasn’t ideal for comfort. On the plus side, the kitchenette in the room was very practical, especially as the hotel only offers half-board rather than all-inclusive. Fortunately, there’s a budget-friendly supermarket nearby called El Día, which helped fill the gaps. We did notice that queuing etiquette wasn’t always respected, whether waiting for lifts or in other areas—occasionally guests would skip the line or lie down while waiting, which made it necessary to stay alert. The beach is conveniently close, just a few steps away, but quite rocky and not ideal for young children, especially since high winds made the waves strong on most days. Staff were generally courteous and professional. However, during checkout, I encountered one exception: a lady receptionist handled a misunderstanding about pool towels in a way that felt unnecessarily harsh. Although I had followed the advised process and left the receipt with the first aid staff, she dismissed my explanation, walked away mid-conversation, and gave no apology. I didn’t mind the cash refund instead of credit card, but her tone and attitude made it seem as though I was entirely at fault. Overall, while most of the stay was enjoyable, the checkout interaction left a disappointing final impression. I hope the hotel can continue improving its customer service, especially in moments where understanding and empathy matter most.