Sunset Boutique Hotel & Spa

I stayed at this hotel for a week! Everything was excellent! The rooms are clean, spacious, and modern! The pool is spotless! The food is very good, and no matter what you like to eat, you’ll find something! We arrived on the first night after midnight, and we were served something from the previous dinner—very thoughtful! The staff is very friendly and helpful with any information, and they serve you with pleasure! The drinks are amazing, all the cocktail recipes are delicious—this hotel is the perfect location if someone wants to visit the island of Crete. Everything is top-notch!

This hotel was one of the best I've ever been to. I wasn't expecting any luxury, but it was luxury. The incredibly nice lady at the reception greeted us with a smile and explained everything, answered all our questions, and checked us in at 12 noon, even though check-in was from 3 pm. The breakfast and dinner were fabulous, I think everyone can choose. It was quite strange that there was no drink included in the price of dinner, but that's apparently common in Greece. We were having a problem with the air conditioning after 10pm and the hotel owner came within a few minutes and quickly fixed everything. The owner even tried to speak Czech with us, which was a very pleasant and very nice gesture. The rooms were cleaned regularly. The staff was helpful. From the lady at the bar, the waiter, even the cleaners. The only negative thing was that when we asked for breakfast to be packed, because we were going on a trip, the lady at the reception brought us a really small portion for two people, it wouldn't have been enough for even one of us. I'm not the type of person who would regularly go to one hotel, but I dare say that I would happily return to this hotel.

Great stay in Bali, we had a private pool which really made the difference. We ate outside of hotel most night but all the staff in the hotel were lovely and in Bali in general. Highly recommend the pool upgrade