Sural Hotel All Inclusive

Rooms are dated but clean. Service is great, all employees try their best to do their best. Location is great in the sense that you have a one minute slow walk to the beach and the only issue is 50 of the shadeless walkway. Food is abundant, only issue is that they start removing some options around 30 minutes before the meal is done. Inside tip, ask baker for 🧀 pizza, but be mindful, it's calories heavy. Hotel is great for going on vacation, if you need great rooms, stay at home 😜

We spent a week in the hotel, first day was awful we had room F3, the room in really bad condition, shower is broken, hair dryer was broken, the shower box roof was unsecured, i went in the evening complaining about that the reception said they don’t have privileges to change our room and i can come next day to ask for change, we did and they relocate us to third floor, thanks to guest relationship. At the end the hotel is definitely not 5 star hotels, the rooms are really in tired state and needs renovation(even the new room), the service is less than 5 stars, they have strict time lines if you come to coffee shop 3 mins earlier and you see the team is ready they say at 10. But it is okay for them to close 3-5 minutes earlier. The food variety is good but if you tasted Turkish food you will know that is not the best food. The outside and the beach area is nice and deserves a good rating. And hotel did give us plate of fruits on my birthday. They give you one time to try the Italian restaurant they have next to beach, it was the worst experience for us, it was not Italian indeed and they forgot to put the birthday candle on the dessert which my wife asked for, and they keep your dinner for almost 2h. The animators team is not the best, and night program is suck and not enough seats u will endup laying on smelly - wet sunbeds.In general hotel is good but not the best and if you are looking for 5 stars rooms and luxury service then it is not your place. Check photos to see the (F3 room) and list of conditions and timeline for the hotel programs.

Worst hotel I have ever been to. The barman’s are rude, management as well. They close the bar with 3-4 people on the line waiting, showing us the phone with 00:00. The curtains are very thin and you can’t sleep because of the light and the noise from everywhere. I will never return here in my life. I will put a few picture to see I’m right.