Sure Hotel by Best Western Turin City Centre

Hotel kinda outdated, but rooms were great. But to be honest it was very quiet when you consider location, we had very good sleep. Good quality/price 👍

I had to cancel a booking due to climatic conditions and the hotel was very understanding about this specific situation, and I was reimbursed. Thank you very much, grazie mille.

Good hotel for it’s price. Great location in the city center. Warm and willing to help stuff on reception. Additionally worth to mention even officially check-in time was 2p.m., we had the room ready immediately when arrived at 9a.m. We had missing bathroom items, winter blankets, not working heating system - everything was solved with a few hours. However quite disturbing cleaning stuff. Once started to vacuum corridor at 8:30a.m. (the sounds isolation isn’t good to protect from it). Guests absence is not tracked for cleaning, so be ready if you are late bird to have a door bell ringing to know your plans. One day we were pushed by cleaning lady to refuse to have cleaning services (what is absolutely fine for stay at all), the way the dialogue was held was not the best customer experience. The other day situation was different - after we refused to have cleaning service lady was trying to enter the room under any pretext. Can imagine how important it might be for safety reasons in case something happened, but not in situations when the guest is just insanely sleepy and in pajama.