Sweet Memories

Staying at our friend’s apartment in Paphos but following a discussion we fancied a night away in Pratoras so we booked a room on line via booking dot com. On arrival check in was a breeze and the receptionist took us to our room all I can say is we were pleasantly surprised the self catering apartment was amazing modern fresh and very clean. Pool area was maintained to a high standard and there was plenty on sun-beds and umbrellas. Breakfast was available but we were leaving early to visit Nicosia. Highly recommend and will be back for a longer stay in September.

We came and we were greeted by the lovely staff. Our room was perfect, big, everything you would want in there. We shortly enjoyed the pool and sunbeds. The music playing made for a cheerful atmosphere. Truly a great experience! We will come back.

I have just returned from 2 weeks staying at this hotel and wanted to provide a fair review for anyone considering staying here. Staff friendliness The staff here are not friendly. We arrived to darkness and the man who checked, us in managed to do so without speaking one word to us. Location The hotel is situated about a ten minute walk from the main strip, which has its pros and cons, the pros are that you are away from the hustle and bustle on an evening, and it is only a short walk. However depending on which side of the hotel you are rooming you can here the main road well into the early hours (cars and quad bikes) but this didn't wake me once I was asleep. Another con is you can't just nip to the beach but that is personal preference. The location wasn't an issue for me. Cleanliness The hotel isn't the cleanest and the maids are sporadic and do the minimum. For example, I felt the need to buy some antibacterial wipes and give everything a clean at the start of the holiday. The bathroom floor was gross whilst doing this and the floors overall always felt filthy. I don't believe our bed sheets were changed in the full 2 weeks. If you can hack a bit of dirt it's fine but I think this could be better. I did also see a few huge cockroaches but I do think in fairness this is a universal problem for the climate. Pool area We hired a car and drove to a different pool for all but 1 day of our stay. The pool area is filthy and in a general bad state of repair. The man hole cover for the shallow baby pool kept coming off and in the afternoon the water became like bath water. Both pools felt cloudy and a bit slimey and the sun loungers have seen much better days. You could always get a sunlounger though. There were a few issues with people arguing but this wasn't the fault of the hotel. Value for money I always have the mindset 'you get what you pay for'. However, considering a 4* hotel was a similar price 2 weeks before our holiday (we tried to change, but Jet2 wanted to charge us over £600 in admin fees) my advice would be to either wait, or pay a little bit more if you can afford it. You do get what you pay for, but at almost £4k for a family of 4 to go on holiday it is disappointing that Jet2 think hotels like Sweet Memories provide good customer service. I looked into this and compared to the direct hotel prices Jet2 have made a profit of over 2k. Room and general vibe Our room (141) was ok. We were on the 3rd floor overlooking the pool and a slight sea view. I moved my kids beds away from a non lockable window as I was scared they might try to open it, I kept the blind shut for the full stay hoping they wouldn't notice it. The furniture was a bit grubby but nothing appallingly bad. The lift has seen better days and none of the corridors had lights on a night which I found hard as someone who is night blind. I think some of the other rooms don't have lift access so please check if you have mobility issues. Overall I wouldn't recommend this hotel, personally, I think there are better options. However, my experience wasn't totally dire, but can only speak for my room and circumstances. Shop around or book direct for better value.