Swell Boutique Hotel

The entire staff was wonderful. Every single one of them from housekeeping to the front desk. So friendly and willing to serve you. I found the hotel to be extremely clean. The location is central, and they would save us parking in front. This is my new home when I'm returning to Crete.

We recently returned from a five night stay at the Swell Boutique Hotel in Rethymno, Crete, and had a truly wonderful experience! 1. Location: Excellent! The hotel is perfectly situated just steps from the beach, the boardwalk, and a variety of restaurants and shops. It’s easy to reach (although about an hour's drive from Heraklion Airport), and absolutely worth the trip! Rethymno itself is full of charm and history, with the Old Town and fortress within walking distance. 2. Service: Outstanding! From the moment we arrived early, the staff went out of their way to make us feel welcome. They prepared our room ahead of time so we could start our vacation right away and even offered us refreshments in the lobby while we waited - always with a smile. When our flight home was delayed, they were kind enough to arrange a late checkout for a small fee. A special touch: my husband celebrated his birthday during our stay, and we were surprised with a bottle of wine and fresh fruit in our room - such a thoughtful gesture that really made our day. The cleaning staff were excellent, and the bartender was equally delightful. 3. Room: Spacious & Comfortable We booked the double suite, which we highly recommend - perfect for two couples or a family with older kids (note: the stairs inside the suite are quite steep). The room was beautifully arranged, with a lovely view, a great layout, and all the comforts: air conditioning, a coffee machine, water, tea, and plenty of storage space. 4. Parking : Manageable The hotel does offer parking, though it’s limited. On the few occasions it was full, we easily found a spot nearby after a short drive around the area. 5. Breakfast: Very Good A nice variety of options and a beautiful spot to enjoy your morning meal with a view. We highly recommend the Swell Boutique Hotel and truly wish we could have stayed longer. We’ll definitely be back the next time we visit Crete!

Very nice hotel with beautiful room, good breakfast and super friendly staff. Also ask Nico or Janis for recommendations of good restaurants, they know very well. Certainly go to Nostos restaurant at next corner, is absolutely the best