Swiss Belhotel Segara

It was my first time to Bali and the hotel was one of the best I have been to. The staff was very polite, overly-polite I should add. The food was also great and not much more expensive when compared to the prices of restaurants in Bali Collection. I had a massage in the Hotel Spa which was my first time getting a massage and the experience was really good. Also, there's a free ride to the beach and Bali Collection almost every hour. Overall, I thoroughly enjoyed my stay.

This is not a 4 star hotel by any stretch like it's rated on Agoda etc, more like a 3 or 3.5 at best. The photos are deceptive, probably done by a professional. We had booked 2 rooms, both rooms had really bad sewage smell (room numbers 325 & 327). The bathroom looked run down. I complained about the smell but we didn't get much help, so we cancelled our booking and went to another hotel. We didn't use any other facilities like the pool, just had lunch at the restaurant and spent couple of hours in the room. On the plus, the staff did appear to be hard working and keen. The hotel owners need to invest in infrastructure. If you're looking for budget accommodation with pools, maybe this place is good, but otherwise spend some extra $$ and go to a 5 star hotel.

This hotel, it's not even 3 stars worth.its pathetic, it survive for so many years under 4 stars. It's a shame, nobody contest. It stinks, when u arive, the barhrooms have mold. The breakfast terrible. All in all , no good.the pool, clean, but it didn't gave stairs, inly the vertical metal one, not very practical. Disappointing.